Account
Account and Profile Management
Complete guide to managing your Kelola account settings. Learn to update profile, change language, configure notifications, and manage security.
On This Page
- What You’ll Learn
- Accessing Account Settings
- Profile Management
- Updating Personal Information
- Changing Password
- Language Settings
- Changing App Language
- Notification Settings
- Configuring Notifications
- Push Notifications
- Security Settings
- Two-Factor Authentication (2FA)
- Session Management
- Data Management
- Exporting Your Data
- Deleting Account
- App Settings
- Display Preferences
- Printer Settings
- Best Practices
- Troubleshooting
- ”Can’t change email”
- ”Notifications not working”
- ”Data export fails”
- FAQ
What You’ll Learn
By the end of this guide, you’ll be able to:
- Update your profile information
- Change app language
- Configure notifications
- Manage security settings
- Export your data
Accessing Account Settings
- Tap “Account” (bottom right)
- View your profile
- Tap “Settings” for more options
Profile Management
Updating Personal Information
- Go to Account → Edit Profile
- Update:
- Name
- Phone number
- Profile photo
- Tap “Save”
Changing Password
- Go to Account → Security
- Tap “Change Password”
- Enter:
- Current password
- New password
- Confirm new password
- Tap “Update”
Tip: Use a strong password with letters, numbers, and symbols.
Language Settings
Changing App Language
- Go to Account → Language
- Select from available languages:
- English
- Bahasa Indonesia
- Thai
- And more…
- App restarts with new language
Notification Settings
Configuring Notifications
- Go to Account → Notifications
- Toggle notifications:
- Stock Alerts — Low inventory warnings
- Transaction Alerts — Daily summaries
- Staff Activity — Team updates
- App Updates — New features
Push Notifications
Enable on your device:
- iOS: Settings → Notifications → Kelola
- Android: Settings → Apps → Kelola → Notifications
Security Settings
Two-Factor Authentication (2FA)
If available:
- Go to Account → Security
- Tap “Enable 2FA”
- Follow setup steps
- Save backup codes
Session Management
View active sessions:
- Go to Account → Security
- View “Active Sessions”
- Log out from other devices if needed
Data Management
Exporting Your Data
- Go to Account → Data Export
- Select data type:
- Products
- Transactions
- Customers
- Complete backup
- Choose format (CSV, Excel, PDF)
- Tap “Export”
- Download file
Deleting Account
⚠️ Warning: This is permanent!
- Go to Account → Settings
- Scroll to “Delete Account”
- Read warnings
- Confirm deletion
- Enter password
Note: Business data may be retained for legal purposes.
App Settings
Display Preferences
- Theme — Light/Dark mode
- Currency — Default currency
- Date Format — Your preference
Printer Settings
- Go to Account → Printers
- Add Bluetooth printer
- Configure receipt format
- Test print
Best Practices
✅ Keep information current
- Update email if it changes
- Verify phone number
- Refresh profile photo
✅ Security first
- Use strong password
- Enable 2FA if available
- Log out from shared devices
✅ Regular backups
- Export data monthly
- Keep backups secure
- Test restoration process
Troubleshooting
”Can’t change email”
- Email may be in use
- Verification required
- Contact support
”Notifications not working”
- Check phone settings
- Verify app permissions
- Reinstall app if needed
”Data export fails”
- Check internet connection
- Try smaller date range
- Contact support for large exports
FAQ
Q: Can I have multiple accounts? A: Yes, but one account can join multiple businesses.
Q: What happens if I forget my password? A: Use “Forgot Password” on login screen to reset.
Q: Can I transfer my account to someone else? A: No, but you can invite them to your business.