# Kelola.co Help Center

> Comprehensive documentation and support guides for Kelola.co - the inventory-first business management platform for micro, small, and medium enterprises (MSMEs).

## Overview

Kelola.co is an all-in-one business management platform that helps small businesses manage inventory, sales, customers, vendors, staff, and generate comprehensive reports. This help center provides detailed guides for using all Kelola.co features effectively.

## Quick Links

- [English Documentation](https://help.kelola.co/en/)
- [Dokumentasi Bahasa Indonesia](https://help.kelola.co/id/)
- [เอกสารภาษาไทย](https://help.kelola.co/th/)
- [Main Website](https://kelola.co)
- [Contact Support](mailto:support@kelola.co)

## Core Documentation Sections

### Getting Started
- What is Kelola.co and who it's for
- How to download and install (Android, iOS, Web)
- Data security and privacy information
- Initial setup and business creation

### Inventory & Stock Management
- Recording stock in (purchases/incoming inventory)
- Recording stock out (sales/outgoing inventory)
- Stock audits and adjustments
- Understanding stock in vs out vs audit
- Deleting or editing stock records

### Customer & Vendor Management
- Adding and managing customers
- Viewing customer purchase history
- Adding and managing vendors/suppliers
- Linking vendors to purchase orders

### Key Features
- Barcode scanner functionality (USB on web)
- Invoice printing with Bluetooth thermal printers
- Online catalog sharing
- Product management with SKU and expiry dates

### Business Reports
- Accounting and financial reports
- Stock movement reports
- Customer analytics reports
- Excel export functionality

### Staff Management
- Understanding staff roles and permissions
- Inviting staff members
- How staff join with invitation codes
- Access control and restrictions

### Subscription & Billing
- Plan comparison (Free, Basic, Plus, Advanced)
- How to upgrade subscription
- Billing FAQ and refund policies
- History window limitations by plan

## Technical Information

### Supported Platforms
- **Android**: 8+ (Google Play Store)
- **iOS**: 13+ (Apple App Store)
- **Web**: Chrome, Safari, Edge, Firefox (latest 2 versions)

### Supported Languages
- Bahasa Indonesia
- English
- Thai (ไทย)
- Vietnamese (Tiếng Việt)
- Filipino/Tagalog
- Arabic (العربية)
- Malay (Bahasa Melayu)

### Peripheral Support
- **Printers**: Bluetooth thermal 48mm & 80mm
- **Barcode Scanners**: USB HID scanners (web app only)

### Data & Security
- All data stored on encrypted cloud servers
- Automatic backups
- No data sharing with banks or fintech partners
- Role-based access control (up to 100 staff on higher tiers)

## Content Format

This documentation is available in:
- Structured markdown format for AI consumption
- HTML pages with semantic markup
- JSON-LD structured data for search engines

For full documentation in LLM-optimized format, see: [llms-full.txt](https://help.kelola.co/llms-full.txt)

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*Last updated: 2026-02-15*
*Maintained by: Kelola Team <support@kelola.co>*