Understanding Business Reports
Complete guide to Kelola's reporting system. Learn about financial reports, stock reports, customer analytics, and how to interpret data for better business decisions.
On This Page
- What You’ll Learn
- Reports Overview
- Accessing Reports
- Navigation
- Common Report Controls
- Financial Reports
- Financial Summary Report
- Sales by Product Report
- Sales Trends
- Stock Reports
- Stock Movement Report
- Low Stock Alert
- Stock Valuation
- Customer Reports
- Customer List Report
- Top Customers Report
- Customer Purchase History
- Receivables Report
- Outstanding Balances
- Payment Status Tracking
- Expense Reports
- Expense Summary
- Expense Trends
- Using Reports for Decision Making
- Daily Operations
- Weekly Planning
- Monthly Strategy
- Quarterly Business Review
- Exporting and Sharing Reports
- Export Formats
- Sharing Options
- Best Practices
- For Accuracy
- For Insights
- Troubleshooting
- ”Report data doesn’t match”
- ”Can’t export report”
- ”Report loading slowly”
- ”Missing transactions”
- FAQ
What You’ll Learn
By the end of this guide, you’ll be able to:
- Navigate all report types in Kelola
- Understand financial performance metrics
- Analyze stock movements and trends
- Generate customer insights
- Export and share reports
Reports Overview
Kelola provides comprehensive reporting to help you understand your business performance. Reports are organized into categories:
| Report Category | Purpose | Key Metrics |
|---|---|---|
| Financial | Track revenue, profit, expenses | Sales, profit margin, trends |
| Stock | Monitor inventory levels | Stock movements, low stock alerts |
| Customers | Analyze customer behavior | Purchase history, top customers |
| Receivables | Track unpaid balances | Outstanding debts, payment status |
Accessing Reports
Navigation
- Go to Account → Reports
- Select report category
- Choose specific report type
- Set date range and filters
Common Report Controls
Date Range Selector:
- Today
- Last 7 days
- This month
- Last month
- Custom range
Export Options:
- PDF - For sharing/printing
- Excel/CSV - For analysis
- View on screen - Quick review
Financial Reports
Financial Summary Report
Your complete business financial overview.
What’s Included:
- Total sales revenue
- Total purchases (stock in)
- Gross profit calculation
- Expense summary
- Net profit
How to Read:
Sales Revenue: $10,000
Purchase Costs: -$6,000
Gross Profit: $4,000
Expenses: -$1,000
Net Profit: $3,000
Time Periods:
- Daily breakdown
- Weekly summary
- Monthly view
- Yearly comparison
Sales by Product Report
Identify your best and worst performing products.
Metrics:
- Units sold
- Revenue per product
- Profit margin
- Compare periods
Use Cases:
- Stock purchasing decisions
- Promotion planning
- Product discontinuation
Sales Trends
Visual charts showing business performance over time.
Chart Types:
- Line graph - Sales over time
- Bar chart - Compare periods
- Pie chart - Category breakdown
Stock Reports
Stock Movement Report
Track all inventory changes.
What’s Tracked:
- Stock in (purchases)
- Stock out (sales)
- Adjustments
- Current levels
Key Insights:
- Fast-moving products
- Slow-moving inventory
- Reorder timing
Low Stock Alert
Prevent stockouts with automatic alerts.
How It Works:
- Set minimum stock levels per product
- Kelola monitors quantities
- Get alerts when stock is low
- Reorder before running out
Setting Alerts:
- Go to Stock Alerts
- Select product
- Set minimum quantity
- Save
Stock Valuation
Know the value of your inventory.
Calculations:
- Quantity on hand × Cost price
- Total inventory value
- Value by category
Customer Reports
Customer List Report
Complete customer database with purchase history.
Information Included:
- Customer name and contact
- Total purchases
- Total amount spent
- Last purchase date
- Outstanding balance
Top Customers Report
Identify your most valuable customers.
Ranked By:
- Total purchase amount
- Number of transactions
- Average order value
Benefits:
- VIP customer recognition
- Targeted promotions
- Loyalty programs
Customer Purchase History
Detailed view of individual customer activity.
View:
- All transactions
- Products purchased
- Payment patterns
- Returns history
Receivables Report
Outstanding Balances
Track who owes you money.
Report Shows:
- Customer name
- Total outstanding amount
- Days overdue
- Last payment date
Payment Status Tracking
Monitor partial payments and credit.
Statuses:
- Paid - Fully paid
- Partial - Part paid, balance due
- Unpaid - Nothing paid yet
- Overdue - Past payment terms
Expense Reports
Expense Summary
Track all business spending.
Categories:
- Rent
- Utilities
- Salaries
- Supplies
- Marketing
- Other
Analysis:
- Total expenses by category
- Trend over time
- Percentage of revenue
Expense Trends
Identify spending patterns.
Questions Answered:
- Are expenses increasing?
- Which category grew most?
- Seasonal variations?
Using Reports for Decision Making
Daily Operations
Morning Routine:
- Check yesterday’s sales
- Review low stock alerts
- Follow up on overdue payments
Weekly Planning
Weekly Review:
- Top selling products
- Customer activity
- Expense tracking
- Stock levels
Monthly Strategy
Monthly Analysis:
- Profit and loss summary
- Compare to previous month
- Identify trends
- Adjust purchasing
Quarterly Business Review
Strategic Decisions:
- Product line evaluation
- Customer retention analysis
- Profitability by category
- Growth opportunities
Exporting and Sharing Reports
Export Formats
PDF:
- Professional format
- Easy to share
- Print-ready
Excel/CSV:
- Data analysis
- Custom calculations
- Import to other systems
Sharing Options
- Email - Send directly from Kelola
- Download - Save to device
- Print - Physical copy
- Cloud storage - Upload to Google Drive, Dropbox
Best Practices
For Accuracy
✅ Regular review
- Check reports weekly
- Verify data matches reality
- Spot discrepancies early
✅ Consistent categorization
- Use same expense categories
- Consistent product categorization
- Accurate customer records
✅ Timely data entry
- Record transactions promptly
- Don’t backlog entries
- Daily reconciliation
For Insights
✅ Compare periods
- Month-over-month
- Year-over-year
- Seasonal comparisons
✅ Set benchmarks
- Target profit margins
- Sales goals
- Stock turnover rates
✅ Act on insights
- Adjust inventory
- Focus on profitable products
- Address customer issues
Troubleshooting
”Report data doesn’t match”
- Check date range is correct
- Verify all transactions are recorded
- Check for pending/sync issues
”Can’t export report”
- Check internet connection
- Try different format
- Contact support if persistent
”Report loading slowly”
- Reduce date range
- Apply filters before loading
- Try during off-peak hours
”Missing transactions”
- Check if transactions are in correct date range
- Verify staff recorded transactions
- Check for deleted transactions
FAQ
Q: How often are reports updated? A: Reports update in real-time as transactions are recorded.
Q: Can I customize report date ranges? A: Yes, most reports allow custom date ranges from any period.
Q: Who can access reports? A: Depends on user role. Owners and Admins can see all reports. Staff may have limited access.
Q: Can I schedule automated reports? A: Currently, reports are generated on-demand. Scheduled reports may be available in future updates.
Q: How far back does report data go? A: Reports include all historical data since you started using Kelola.
Q: Can I compare multiple locations? A: If you have multiple businesses, switch between them to compare reports.
Q: What’s the difference between gross and net profit? A: Gross profit = Sales - Cost of goods. Net profit = Gross profit - All expenses.