Kelola.co Help Center
Find answers, tutorials, and troubleshooting guides.
Learn by Category
Start from Step 1, then continue in order for the fastest onboarding.
Step 1 · Foundations
Understand Kelola basics, app navigation, and personal account setup.
ℹ️ About Kelola
Learn the basics and get up to speed quickly
About Kelola
Learn the basics and get up to speed quickly
🚀 Getting Started
New to Kelola? Start here with quick guides and basics
Getting Started
New to Kelola? Start here with quick guides and basics
⚙️ Account
Manage your account settings and preferences
Account
Manage your account settings and preferences
Step 2 · Set Up Daily Operations
Configure products, suppliers, stock flow, and payment options.
📦 Products
Manage your product catalog, SKUs, barcodes, and categories
Products
Manage your product catalog, SKUs, barcodes, and categories
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Adding and Managing Products
Complete guide to adding products with SKUs, barcodes, categories, and images
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Organizing Product Categories
Best practices for organizing your products with categories. Learn how to create, manage, and optimize your product catalog structure for better inventory management.
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Using Barcodes and SKUs
Complete guide to using barcodes and SKUs in Kelola. Learn the differences, how to assign them, and best practices for efficient inventory tracking.
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Bulk Import Products with Excel
Learn how to import multiple products at once using Excel or CSV files, saving time when adding products one by one
🏭 Suppliers
Manage vendor relationships and purchase history
Suppliers
Manage vendor relationships and purchase history
📊 Stock Management
Manage your stock with ease - in, out, transfers, and audits
Stock Management
Manage your stock with ease - in, out, transfers, and audits
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Understanding Stock Flow
Learn how inventory moves through your business. Understand stock in, stock out, transfers, and how transactions affect your inventory levels.
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Recording Stock In (Purchases)
Complete guide to recording incoming inventory and purchases with suppliers and costs
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Recording Stock Out (Sales)
How to record sales and outgoing inventory
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Stock Transfer Between Businesses
Transfer inventory between your businesses with automatic product mapping
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Managing Stock Alerts and Low Inventory
Complete guide to setting up stock alerts, configuring notifications, and preventing stockouts
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Delete or Edit Record
How to delete or edit a record
💳 Payment Methods
Configure and manage payment options
Payment Methods
Configure and manage payment options
Step 3 · Run Sales and Customer Workflows
Learn transaction flow, customer handling, scanning, and catalog sharing.
💰 Sales
Record sales, manage transactions, and handle customer orders
Sales
Record sales, manage transactions, and handle customer orders
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Recording Sales and Transactions
Step-by-step guide to recording sales, handling payments, and managing sales workflows
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Handling Returns and Refunds
Guide to managing customer returns in Kelola.co
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Managing Transaction History
Complete guide to finding, filtering, editing, and managing all your business transactions
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Print Invoice
How to print an invoice or transaction receipt in the Kelola app
👥 Customers
Manage customer relationships and track purchase history
Customers
Manage customer relationships and track purchase history
🏷️ Barcode
Scan and manage products using barcodes
Barcode
Scan and manage products using barcodes
📖 Product Catalogs
Create and share curated product collections with customers
Product Catalogs
Create and share curated product collections with customers
Step 4 · Scale, Team, and Advanced Topics
Move into reports, staff management, multi-business, billing, and support.
📈 Business Reports
Generate reports for your business
Business Reports
Generate reports for your business
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Understanding Business Reports
Complete guide to Kelola's reporting system. Learn about financial reports, stock reports, customer analytics, and how to interpret data for better business decisions.
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Financial Reports
Comprehensive financial performance with sales, profit, expense tracking and visual analytics
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Stock Report
Inventory tracking with product details, stock movements, profit analysis, and downloadable reports
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Receivables Report
Track customer unpaid transactions and outstanding balances
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Expense Management
Track, categorize, and manage business expenses with visual analytics
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Customers Report
Generate customers reports for your business
👨👩👧👦 Staff Management
Manage your team, roles, and permissions
Staff Management
Manage your team, roles, and permissions
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Understanding Staff Management
Key benefits of Kelola.co's staff management features for business owners
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Understanding User Roles and Permissions
Complete guide to Owner, Admin, and Staff roles, permissions, and access control
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Inviting Staff Members
Step-by-step guide to inviting team members with invitation codes and permission templates
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How Staff Join Business
How to join a business in Kelola with an invitation code
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Managing Team Members
Guide to managing staff after joining including permissions, monitoring, and departures
🏢 Multi-Business
Manage multiple business locations and transfers
Multi-Business
Manage multiple business locations and transfers
💎 Subscription
Upgrade your account to get more features
Subscription
Upgrade your account to get more features
🔧 Troubleshooting
Solutions to common issues and errors
Troubleshooting
Solutions to common issues and errors
